Ritz-Carlton Cancun, Mexico

Immerse yourself in the exotic Mexican Caribbean while staying at The Ritz-Carlton, Cancun, an exclusive resort considered one of the most luxurious in the world. Explore intriguing ancient Mayan sites, enticing white sand beaches and a variety of lively and leisurely pastimes.

Indulgent amenities such as the impressive Culinary Center, the luxurious Kayanta Spa, the new Cliff Drysdale Tennis Center and award winning restaurants come together to create an irresistible oasis of enchantment.

Awards
Since its opening in 1993, The Ritz-Carlton Cancun has received all the major awards the hospitality industry and leading consumer organizations can bestow. The following is a list of the principal awards won by The Ritz-Carlton, Cancun in the most recent years:

American Automobile Association (AAA)
The only AAA Triple Five Diamond oceanfront resort in the world. (2008)
The Ritz-Carlton, Cancun was the first property to receive triple honors from the AAA since the Association introduced the Diamond rating system in 1977, receiving Five Diamond Awards for the resort and for its two fine dining restaurants, The Club Grill and Fantino.
Five Diamond Resort Rating (1995-2006, 2008)
Five Diamond Restaurant Rating for The Club Grill (1999-2006, 2008)
Five Diamond Restaurant Rating for Fantino (2006, 2008
Premio Nacional de Calidad (National Quality Award)
Only company that have won the award in three occasions (1994, 1999, 2005)

Travel-Leisure Magazine
500 World's Best Hotels (2005, 2006)
World´s Best Awards - Best 100 hotels in the world (2005)
World´s Best Awards, Top 25 Hotels in Mexico, Central and South America (2005, 2007)
World´s Best Awards, Top 10 Spas in Mexico, Central and South America (2007)
Family's 50 Best Family Resorts (2005, 2007)

Condé Nast Magazine
The Gold List World's Best Places to Stay (2005, 2007)
Top 100 Best of the Best (2005)
Kayantá Spa, The Top 50 Spas in North America and the Caribbean (2006)

Celebrated Living Magazine, Platinum List
No. 1 hotel in Mexico, Central and South America (2005, 2006, 2007)

Hewitt Associates and America Economia Magazine
The Best Employer in Mexico (2004, 2005)

Quien Magazine
Casitas Restaurant - The top "must-visit" restaurant in Mexico (2007)

Guest Room Features & Amenities:
- Bedding presentation consisting of 400-thread-count linens
- Remote-controlled television with international cable
- CD player
- Individual air conditioning controls
- All rooms are equipped with gourmet espresso machines
- Rainforest showerheads
- Fully stocked refreshment cabinet
- Multi-line telephones with dataports and voice mail
- In-room safe
- Bedside radio with digital clock/alarm
- Irons and ironing board
- Marble bath with double vanities and separate tub and shower
- Hair dryer and scale
- Plush terry bathrobes
- Imported bath essentials
- Wi-fi Internet service available, with an additional charge
- All suites feature 32" LCD flat screen TVs

Property Features & Amenities:
Guest Services
- Twice daily housekeeping attention and evening turndown service
- Overnight laundry and dry cleaning service
- 24-hour in-room dining
- Complimentary morning newspaper
- Complimentary overnight shoe-shine service
- Special amenities for Japanese travelers
- Bath Butler service
- Complete concierge services
- Valet parking
- Safe deposit boxes on property
- Pool concierge
- Babysitting services
- Kids Camp children's activity program
- Limousine Service

Property Features:
- A striking Culinary Center featuring fun cooking classes
- 1,200 feet of white sand beach
- Two sculptured outdoor swimming pools with sun patios
- Oceanfront whirlpool
- Kayanta Spa
- Fitness center with a wide variety of fitness classes
- Cliff Drysdale Tennis Center and Pro Shop
- Six restaurants complemented with two lounges
- The Ritz-Carlton Club Level and The Cobalt Lounge
- Group Lounge
- Full service beauty salon
- Tour and travel arrangements
- Car rental
- Boutiques Escada and La Perla
- The Ritz-Carlton Gift Shop featuring Ritz-Carlton logo merchandise
- Pro Shop
- Xaman-Ek Gallery
- A Turtle Camp Program from June to September

Business Services:
- Executive Business Center
- Wi-Fi Internet service available in all public spaces, with an additional charge
- Conference Concierge
- Technology Butler services
- Express Check-in/Check-out

Hotel Policies
Check-in 3 p.m.
Check-out: Noon

The hotel offers 365 guest rooms including 50 suites and 46 Ritz-Carlton Club Level rooms. All guest rooms offer breathtaking views of the Caribbean Sea, private balconies or terraces and a wealth of premium amenities.

SUITES
The Ritz-Carlton Presidential Suite
A World Apart
- 2,460 square feet bedroom/living/dining, one and one-half baths and walk-in closets
- Private terrace overlooking the Caribbean with tables, chairs and chaise lounges
- Along with its magnificent design, the suite features an oversized jacuzzi on the terrace
- Located on the ninth floor of the hotel, offering breathtaking views of the sea
- Residential-style living room with 32-inch LCD flat screen TV, two telephones, wet bar
- Luxurious dining room ideal for parties of eight or fewer
- Master bedroom with king size bed, sitting area, sofa and desk
- Spacious master bathroom with rainforest shower head and separate jacuzzi, double vanities, hair dryer, illuminated make-up mirror and dressing area
- Complimentary access to The Ritz-Carlton Club Lounge
- Twice daily housekeeping attention
- Bedding presentation consisting of 400-thread-count linens
- In-room bathrobes, iron and ironing board, in-room safe
- Fully stocked refreshment cabinet and gourmet coffee machine
- CD player, international cable television, three telephones, voice mail
- Full size desk
- Wi-fi Internet service available, with an additional charge

Ocean View and Ocean Front Suites
A Sanctuary of Comfort
- 876 square feet, with full parlor and bedroom including one and one-half baths and walk-in closets
- Each suite features balconies overlooking the Caribbean Sea
- Residential-style living
- Full parlor
- Luxurious 400-thread-count linens
- Master bathrooms with rainforest shower head and separate bathtub
- Double vanities and dressing area
- In-room bathrobes
- Full size desk
- 32-inch LCD flat screen TV
- Wi-fi Internet service available, with an additional charge
- CD player, international cable television
- Three telephones with voice mail
- In-room safe
- Fully stocked refreshment cabinet
- Twice daily housekeeping attention
- Suites are also available on The Ritz-Carlton Club

Ocean view Suites offer a lateral view of the sea. Ocean front Suites offer a frontal view of the Caribbean.

ROOMS
Ocean View and Ocean Front Room
Featuring sweeping ocean views and a wealth of welcome amenities
- 438 square feet, including bath and closets
- Private balcony with spectacular views of the Caribbean Sea offering breakfast table and two chairs
- Choice of one king bed or two double beds
- Twice daily housekeeping attention
- Marble bathroom, rainforest shower head and separate bathtub, hair dryer and
illuminated make-up mirror
- In-room bathrobes, iron and ironing board, in-room safe
- Fully stocked refreshment cabinet and gourmet coffee machine
- CD player, international cable television, three telephones, voice mail
- Full size desk
- Wi-fi Internet service available, with an additional charge
- Connecting guest rooms are available upon request

Ocean view rooms offer a lateral view of the sea. Ocean front rooms offer a frontal view of the Caribbean.

Itzy, Bitzy, Ritz Kids Rooms
Baby on board in the Itzy, Bitzy rooms
Itzy, Bitzy, Ritz Kids Rooms welcome parents traveling with infants to deluxe accommodations appointed with baby-friendly amenities. The resort offers three Itzy Bitzy rooms with the same services of an ocean view guest room. Additional features include:
- A baby's safety approved crib and a changing table over the chest of drawers
- A television armoire positioned so as not to disturb baby at naptime
- Miniature hangers in the closet to fit an infant's wardrobe
- A telephone programmed to light up, not ring
- A shh, baby sleeping sign is personalized for every guest

CLUB LEVEL
The eight and ninth floors of the resort are reserved for guests of the Club Level and feature 46 deluxe rooms and 11 suites. Access is by special key that takes guests to an exclusive enclave to enjoy private check-in service and the luxury of an expansive lounge that offers magnificent views of the Nipchupte Lagoon and five food and beverage presentations daily.

A dedicated concierge is on hand to meet any needs including restaurant reservations, airline reconfirmations and travel arrangements as well as bookings for leisure activities.

The culinary team creates a stunning variety of complimentary food and beverage presentations throughout the day and evening. Starting with a selection of healthy and nutritious breakfast delicacies in the early morning to a light lunch, afternoon tea or evening canapés, this unique culinary journey is an unforgettable experience.
- Breakfast: served from 7 to 10:30 a.m.
- Mid-day light snacks: noon ? 2 p.m.
- Afternoon tea: 3 ? 5 p.m.
- Cocktails and hors d'oeuvres: 5.30 - 7:30 p.m.
- Chocolates and evening cordials: 8 - 10 p.m.

Club Executive Suites
876 square feet
- 876 square feet, with full parlor and bedroom including one and one-half baths and walk-in closets
- Balconies with views of the Caribbean Sea
- Residential-style living room with 32-inch LCD flat screen TV
- Twice daily housekeeping attention
- Bedding presentation consisting of 400-thread-count linens
- Spacious master bathrooms with rainforest shower head and separate bathtub, double vanities, hair dryer, illuminated make-up mirror and dressing area
- In-room bathrobes, iron and ironing board, in-room safe
- Fully stocked refreshment cabinet and gourmet coffee machine
- CD player, international cable television, three telephones, voice mail
- Full size desk
- Wi-fi Internet service available, with an additional charge
- Access to The Ritz-Carlton Club Lounge

Ocean View Club Rooms
438 square feet
- 438 square feet, including bath and closets
- Private balcony with views of the Caribbean Sea offering breakfast table and two chairs
- Choice of one king bed or two double beds
- Twice daily housekeeping attention
- Bedding presentation consisting of 400-thread-count linens
- Marble bathroom, rainforest shower head and separate bathtub, double vanities, hair dryer and illuminated make-up mirror
- In-room bathrobes, iron and ironing board, in-room safe
- Fully stocked refreshment cabinet and gourmet coffee machine
- CD player, international cable television, three telephones, voice mail
- Full size desk
- Wi-fi Internet service available, with an additional charge
- Access to The Ritz-Carlton Club Lounge

DINING
Savor the selection of the many fine dining options available at The Ritz-Carlton, Cancun and prepare your senses for a culinary experience like no other. Whether sampling Five Diamond cuisine, dining al fresco under the stars, or attending a tequila tasting session featuring the finest varieties, guests of The Ritz-Carlton, Cancun experience innovative cuisine with unparalleled service. Extensive wine lists and creative cocktails complement the dining experience at the award-winning resort, where a variety of culinary and entertainment options are offered.

The Caribe Bar & Grill
Hang out poolside and overlook a white sand beach at The Caribe Bar & Grill, the hotel?s most casual venue.
- Casual, relaxing atmosphere
- Lunch served daily from 10:30 a.m. - 5:30 p.m.

The Club Grill
One of the resort's signature restaurants, The Club Grill is the ideal place for a sophisticated dinner in an elegant yet cozy ambiance. The menu presents creative interpretations of the finest seafood and prime cuts, always with an innovative twist.
- International Fine Dining Cuisine
- AAA Five Diamond Award holder for eight consecutive years
- Adjacent Martini Bar

The Lobby Lounge
The spacious Lobby Lounge offers four distinct environments: The Sushi & Seafood Bar for beverages and light meals; The Dance Floor, featuring a live band; The Terrace, for tropical cocktails with a view; and Clau Lounge, a trendy spot to unwind with a cool martini.
- Over 70 of Mexico's premium varieties of tequila
- Live music is offered nightly

Casitas
Dine under the stars while overlooking the Caribbean at Casitas, the only restaurant in Cancun situated on the beach and offering private ocean-side cabanas.
- Sixteen private handmade cabanas, overlooking the Caribbean.
- A menu featuring grilled prime cuts, seafood and salads
- The perfect backdrop for an unforgettable dining experience.

El Café Mexicano
With an emphasis on Mexican and International favorites, El Café Mexicano features inventive breakfasts and elaborate buffets.
- All-day dining
- Indoor and outdoor seating
- Casual atmosphere overlooking the Caribbean Sea
- Menu features Mexican and American favorites

Fantino
- Mediterranean fine dining cuisine
- A la carte and tasting menus available
- Beautiful views of the Caribbean Sea
- A pianist and singer perform nightly

SPA
Escape to a place where the soothing, ever-present rhythm of the ocean inspires renewal. Kayantá Spa at The Ritz-Carlton, Cancun features quiet treatment rooms, beachfront massages, facials influenced by ancient cultures and more.

Replenish with a simple treatment or immerse yourself in total relaxation.

Inspired by the Mayan phrase ká a yaán tah, meaning "to be reborn," Kayantá Spa at The Ritz-Carlton, Cancun is a luxurious retreat offering total relaxation and renewal.

Water rituals, massage therapies, body treatments and facials influenced by pre-Columbian and ancient cultures from around the world are delivered in a warm atmosphere enhanced by gracious personal attention.

- Separate his and hers sections offer herbal steam rooms, Swiss and open air showers
- Relaxation garden patios feature whirlpools and cold plunge pools
- Eight in luxurious treatment rooms including two Vichy showers.
- Secluded terraces are available for outdoor massages and whirlpools for infusion baths.
- A massage suite is designed for couples or guests may opt for a massage choreographed to the sound of the surf in a "palapa" pavilion in the beach front terrace.

Hours of Operation
Open seven days a week 8 a.m. - 8 p.m.

FITNESS CENTER
The Fitness Center features weight training and cardiovascular equipment, an aerobics studio and the services of a personal trainer with superb views of the Caribbean Sea. Sauna and steam rooms are available for ladies and gentlemen in separated areas. Open daily from 6 a.m. to 9 p.m.

Top-of-the-line Fitness and Wellness Classes are offered from Monday through Saturday upon request. All clases require prior reservations.
At 7 a.m. the Fitness Center offers the following sessions with our compliments:
- Monday: Tai Chi
- Wednesday: Body Tone
- Friday: Yoga Fusion

Yoga Fusion and Tai Chi
- Yoga Fusion: a complete training that combines yoga, pilates mat, tai chi and stretching techniques where you will work your muscles, and balance your energy. $20 USD per person
- Tai Chi: the ancient art of tai chi uses gentle flowing movements to reduce stress and improve health. Excellent for the body?s joints and circulation. $20 USD per person

Total Body Conditioning and Hydrobalance
- Total Body Conditioning: combines cardio and muscle training into an interval workout. It is one of the most dynamic classes using steps, fit balls and circuit training. $20 USD per person
- Hydrobalance: a refreshing exercise applying low impact workouts that will improve your posture and fexibility using the natural resistance of the water to strengthen and tone. $20 USD per person

Pilates Reformer
Pilates Reformer: a professional instructor will assist you in a private class to tone and stretch your body with this revolutionary and e ective technique. $40 USD per person

Beach Boot Camp
Reconnect with yourself and nature while getting exercise. From 6:30 a.m. to 12:30 p.m. fitness instructor Mercedes Lozano leads a fun and dynamic conditioning program that combines a series of cardio and muscle training to tone and stretch your body. The series motivates you toward your fitness goals while a yoga session will balance your energy. It all takes place by the Caribbean Ocean, an inspiring backdrop. The Beach Boot Camp includes a personalized body analysis. One-day program $200 USD per person, two-day program $350 USD per person. Healthy breafast and luch are included.

SAMPLE SCHEDULE
- Fridays
6:30 to 7 a.m. Personalized body analysis
7 to 7:50 a.m. Yoga fusion
7:50 to 8:30 a.m. Walking on the beach
8:30 to 9 a.m. Caribbean breakfast
9 to 9:45 a.m. Hydro-balance class in the pool
10 to 10:50 a.m. Caribbean circuit
10:50 to 11 a.m. Invigorating drinks
11 to 11:50 a.m. Cardio workout
Noon to 1 p.m. Healthy lunch

- Saturdays
6:30 to 7 a.m. Registration at Fitness Center
7 to 7:50 a.m. Boot camp beach class
7:50 to 8:30 a.m. Hydro-balance class in the pool
8:30 to 9 a.m. Caribbean breakfast
9 to 9:45 a.m. Crunch express for abs and lower body
10 to 10:50 a.m. Interval training
10:50 to 11 a.m. Invigorating drinks
11 to 11:30 a.m. Pilates ball
11:30 a.m. to noon Stretching
Noon to 1 p.m. Healthy lunch

Private Training
The services of a Personal Trainer is offered to assist you from Monday through Saturday. Prior reservations are required.

The Cliff Drysdale Tennis Center
The Cliff Drysdale Tennis Center at The Ritz-Carlton, Cancun is a premier sporting
facility offering world-class tennis programs year round. Services range from private lessons and corporate events to round robin tournaments and international exhibitions. Custom-designed clinics using Drysdale-style drilling, technical instruction and match play are also available.

About Cliff Drysdale
Cliff Drysdale is one of the most popular personalities on the international tennis scene both on and off the courts. His charismatic and insightful commentary has made him a prominent tennis announcer on ESPN for more than 20 years. Once ranked among the world?s top 10 players, he netted 35 singles and 24 doubles titles including the U.S. Open doubles crown. Today, his spirited style and skill create educational yet entertaining tennis experiences for guests of The Ritz-Carlton, Cancun.

Learn
The center?s tennis pro offers group instruction and individual sessions to players of all ages and abilities. Daily tennis clinics and tournaments for beginners and professionals alike allow guests to experience the professional methods used to train some of the world's best players.

The Cliff Drysdale Tennis Center features:
Three spacious and lighted tennis courts with view to the Nichupte Lagoon.
Food menu with tropical juices, salads and sandwiches.
Fully stocked pro-shop with the latest racquet equipment and top of the line tennis wear.

MEETINGS
The Ritz-Carlton specializes in pairing ideal meeting venues with impeccable service. From exclusive board meetings, to product launches or corporate-wide celebrations, we ensure all your events are memorably excellent.

Gather
Meeting planners are made to feel that everyone and everything at The Ritz-Carlton, Cancun is focused on their success. A dedicated Conference Concierge and professional meeting coordinators work tirelessly to ensure groups will be refreshed, inspired and energized by gathering here. Stunning ballrooms, meeting rooms and breathtaking outdoor venues create ideal settings for any occasion.

Celebrate
Thrilled guests, special entertainment, gala décor and sumptuous cuisine join in spirited celebration when customized theme parties accent the meeting agenda. Festive or elegant, surprising or rewarding, there?s a mood to complement any occasion.

THE RITZ-CARLTON, CANCUN OFFERS:
- Over 27,000 square feet/3,000 square meters of function space
- 11,175-square-foot/1,038-square-meter Ritz-Carlton Ballroom, divisible into three salons
- 3,800-square-foot/350-square-meter junior ballroom
- Six individual meeting rooms
- Extensive outdoor function areas, including the Fountain Courtyard, beach and pool areas
- Destination Services, an in-house full-service destination management company
- Executive Business Center
- Conference concierge
- Technology Butler services
- Dedicated in-house audio-visual services
- Catering services
- Multilingual staff
- Group Lounge, an exclusive lounge accommodating up to 60 guests

The Group Lounge
The Group Lounge offers the ultimate luxury service for small conventions and VIP meetings, providing the ideal setting to enjoy the finest group experience.

Located on the 6th floor of the hotel, the Group Lounge is an exclusive retreat of supreme comfort offering a variety of five food and beverage presentations. The displays may include continental breakfast, mid-day appetizers, afternoon tea, cocktails and hors d'oeuvres.

- Accommodates a maximum of 60 participants and offers upon request a private group check-in.
- In addition to refreshments being served throughout the day and evening, the concierge is available to assist with any and all requests.
- The Ritz-Carlton Group Lounge can be reserved for groups hosting 20 to 60 guests.
- The food and beverage presentations can be tailored to the preferences and specific program of groups above 50 participants.

THEMED EVENTS
Latin Night: Cabaret Tropigala
The Mayan Jungle
Sea Serenity
La Fiesta Mexicana

Latin Night: Cabaret Tropigala
Feel the passionate rhythms of salsa, merengue, mambo and cumbia embracing your body. Experience the exotic and enticing flavors of Caribbean cuisine in an elegant yet inviting atmosphere reminiscent of Old Havana. You and your guests will enjoy and delig
The Mayan Jungle
In the heart of the Mayan Jungle, as butterflies float above the green canopy, a jaguar stalks the forest floor. Understanding the Jaguar means understanding the pulse of the Jungle.

Sea Serenity
The gentle Caribbean breeze, the glow of candle lights and the soothing sounds of the sea are the perfect elements for an engaging, mystical and serene evening under the stars.

La Fiesta Mexicana
Combining the sounds, colors and flavors of Mexico in one of our lovely outdoor courtyards with the sandy white beach and the crystal turquoise Caribbean waters as your backdrop. This event is certain to enliven and delight your senses.

Experience local traditions and the flavors of this folkloric small town and amuse yourself with the magical sounds of mariachi. Enjoy the subtle flavors of your favorite tequila and experience the vast array of Mexican specialties prepared in the traditional style.


AUDIO-VISUAL SERVICES:
The resort?s meeting room technology is enhanced by:
- High-speed Wi-Fi Internet access in all public areas, with an additional charge
- Multiple telephone lines and extensive audio-visual services
- An expert technical staff is on hand to manage sound and lighting
systems, video production, multi-image production and programming, and computer graphics.

SPECIAL EVENTS & OCCASIONS
Weddings
A wedding at The Ritz-Carlton sets a new standard in romantic elegance. From bridal showers at afternoon tea to martini nights for bachelor parties, we offer the most comprehensive services creating uniquely perfect wedding experiences.
Weddings at The Ritz-Carlton, Cancun combine the romance of the Mexican Caribbean with the timeless elegance of The Ritz-Carlton. Whether selecting the resort's Fountain Courtyard, an elegant ballroom or a magical oceanfront location, allow us to make this important occasion perfect from beginning to end.

Social Celebrations
Your special occasions deserve the special attention to detail The Ritz-Carlton is world-famous for providing. From a five-course dinner in the private dining room to an elaborate ballroom gala, we specialize in creating events your guests will remember for a lifetime.
Special occasions become even more meaningful when celebrated amid the beauty and splendor of the resort?s tropical surroundings. Social events and family gatherings such as engagement parties, reunions and anniversary parties can be personalized to create priceless memories.
A professional catering team, a conference concierge and a staff of coordinators are on hand to attend to every detail. More than 27,000 square feet/2,500 square meters of stunning ballrooms, breathtaking outdoor venues and function rooms accommodate gatherings of any size.

Departure:
We suggest arriving at the airport at least two hours and a half before your international flight. For national flights the airlines suggest to be at the airport two hours ahead

Transportation:
Private Transportation
Exclusive transportation such as limousines, yachts and fishing boats is available for private excursions or transfers to and from the airport.

Taxis
Always ask about the fare before taking the cab. Most hotels will have a list of official rates.

Rental Cars
There are several rental car companies around Cancun.
At The Ritz-Carlton, Cancun we offer the services of Platinum Rent a Car.

Parking
There is parking lot and valet service in the hotel. The service is complimentary.
Out side of the hotel, most of the places offer parking lot and the cost is about 3 USD for 4 hours.

Autobuses
Best to pay bus drivers in Pesos. Exact change is not necessary as the drivers make change.

DIRECTIONS
Airports
From Cancun International Airport to The Ritz-Carlton, Cancun
- From Cancun International Airport, take airport road towards Cancun´s Hotel Zone (there is only one road out going in one direction).
- Continue going straight for approximately one mile. You will cross a bridge, pass it and keep going straight (please note that as soon as you pass the bridge you will find an additional road to the left. You should continue going straight as you pass the bridge).
- You actually never exit the same road you are on. This road becomes Kukulkan Boulevard.
- You will drive for approximately 10 miles until you reach the hotel. You will see many hotels on your right hand side and the lagoon on your left hand side.
- Turn right at The Ritz-Carlton, Cancun sign.

Locale
- Approximately 25 minutes from Cancun International Airport
- 25 minutes from downtown Cancun
- 20 minutes to the port and a 45 minute boat adventure to Isla Mujeres island
- An hour from Xcaret, a 250-acre eco-park
- 90 minutes from the ancient Mayan city of Tulum
- Two and a half hour drive from the Mayan archeological site of Chichen Itza
- Within walking distance from Kukulkan Plaza, an upscale shopping center
- Five minutes from La Isla Shopping Village, a fashionable mall filled with shops, restaurants and entertainment